English Classes

Cancellation Policy

Welcome to your classes. For online classes, the student remains responsible for their time-keeping and learning, and for having the relevant materials, a quiet place and a secure internet connection. Younger students must have easy access to a responsible adult other than the tutor or coach throughout each session. The tutor is DBS-checked and will follow British procedures for safeguarding. Your privacy is valued and GDPR rules will be observed. Entry to all classes depends upon successful receipt of fees. If the tutor is unable to attend, the lesson will be rescheduled within the week of that class or within a month of the course finishing, except where there is a declaration of force majeure. 48 hours notice must be given for cancellations to individual classes for rescheduling or refunds, but any service charges incurred will not be returned. Course fees cannot be refunded within 1 week of the course beginning. Service charges will still be deducted from the original fee. The business takes no responsibility for any harm caused via shared documents, although the owner will endeavour to share only suitable material. No shared materials may be subsequently sold or published without the clear agreement of the owner. By booking, your explicit agreement to these terms is understood to have been accepted. Thank you for reading.

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